Registering with us ensures that your progress is recorded seamlessly. Without registration, we won’t be able to track your purchases or provide a transparent record of your transactions. Sign up for a hassle-free experience and keep a proper record of all your orders with us!

To update your personal information, follow these simple steps:
1. Go to My Account > Profile > Personal Info
2. Update your email address or add/edit your addresses
3. Click "Save Changes" to apply the updates

After placing and confirming your order, a confirmation page will appear displaying your unique Order ID, shipping address, and estimated delivery date. You will also receive an email and SMS with your order details.

For Cash on Delivery (COD) orders, you may receive a confirmation call from our executive to ensure timely dispatch.

You can easily track your order status and related details in the 'My Account' section. Simply:

1️⃣ Go to My Account and click on 'My Orders' to view all your orders.
2️⃣ To check the status of a specific order, click on the 'Detail' option next to it.

No, creating an account is not required to place an order. You can check out as a guest by providing a valid email address for correspondence.

However, we highly recommend creating a Healthmug account to easily track and manage all your orders with us.

For any particular product, the maximum quantity that can be purchased at a time is 10.

To cancel your order, follow these steps:

1️⃣ Go to My Orders
2️⃣ Click Change Order > Cancel Order
3️⃣ Click the ❌ (X) sign next to the order you wish to cancel
4️⃣ Select a Reason for Cancellation
5️⃣ Click Confirm Order Changes > Yes

Your order cancellation will be processed accordingly.

You can choose from the following payment methods:

💳 Credit Cards – Visa, MasterCard, American Express, Maestro
💳 Debit Cards – All major bank debit cards
📲 Wallets – Mobikwik, Freecharge, PayZapp, PayUMoney, Ola Money, SBI Buddy, Vodafone mPesa
🏦 Net Banking – Available for all major banks
🔗 UPI – Supported by all major banks
💰 Cash on Delivery (COD) – Available for select products and PIN codes

Enjoy a secure and hassle-free payment experience!

There are no hidden charges—you only pay the amount displayed on your order summary page.

If a courier delivery person requests any additional charges, please contact us immediately.

Our charges are transparent and straightforward:

✅ COD Orders: ₹50 COD charge applies.
✅ Prepaid Orders: No additional charges.
✅ Shipping Charges:

• Orders below ₹500: ₹50 shipping fee.
• Orders above ₹500: Free shipping.
  ✅ COD Orders Below ₹500: Both ₹50 shipping + ₹50 COD charges apply.

Enjoy seamless shopping with clear pricing!

Once your order is shipped, you will receive an email notification with a tracking link.

You can also track your order anytime by visiting the 'My Account' section on our website www.myhealthkart.com.

📦 Tracking Activation: Online tracking typically becomes available within 24-48 business hours after shipping.

Yes, we offer international shipping! 🌍

For deliveries outside India, please place your order and then contact us for further assistance with international shipping details.

Currently, we operate exclusively online. However, we are planning to launch our physical store soon—stay tuned for updates!